M/s. AVH ASSOCIATES PRIVACY POLICY

  1. Introduction

M/s. AVH Associates (“us” ,“we”) is committed to respecting the privacy rights of our customers, visitors, and other users of www.avhvirtual.in(the “Site”) and services provided by M/s. AVH Associates through the Site (collectively, the “Services”). We created this Privacy Policy (“Privacy Policy”) to give you confidence as you visit and use the Services, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to our Site and information obtained by us from any of our marketing affiliates, and not to any other websites that you may be able to access from the Site or any website of M/s. AVH Associate’s business partners, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. Your use of the Services is governed by this Privacy Policy and the Terms of Use.

BY USING THE SITE, SERVICES, AND/OR BY REGISTERING WITH US, YOU ACCEPT THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU HEREBY CONSENT THAT WE WILL TRACK, COLLECT, USE, AND SHARE YOUR INFORMATION IN THE FOLLOWING WAYS. IF YOU ARE REGISTERING AN ACCOUNT OR USING THE SERVICES ON BEHALF OF AN INDIVIDUAL OR ENTITY OTHER THAN YOURSELF, YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.

  • Privacy Policy Guidelines

This privacy policy is drafted in compliance with:

  • Section 43A of the Information Technology Act, 2000;
  • Rule4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and
  • Rule3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
  • Rule 5 of the Information Technology (Procedure and Safeguard for Monitoring and Collecting Traffic Data or Information) Rules, 2009.

 

  1. Information Collected through the Site

 

M/s. AVH Associates gathers two basic types of information through the Website: (i) “Personal Information,” information from which an individual can be identified, and (ii) “Aggregate Information,” from which an individual cannot be identified.

Personal Information – In order for you to access certain areas of the Site or certain Services where it is important for us to know who you are so that we can best meet your needs, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes, but is not restricted to, the following categories of information: (1) contact data (such as your e-mail address, phone number and M/s. AVH Associates password); (2) demographic data (such as your gender, your date of birth and your postal code); (3) your preferences and interests that you choose to share with us;If you communicate with us by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.

Aggregate Information- When you visit the Site, M/s. AVH Associates and the third parties with whom M/s. AVH Associates has contracted to provide services, may collect anonymous information from three sources: server log files, cookies, and pixel tags.

  • Server Log Files. Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in M/s. AVH Associatesserver log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. IP addresses of all Visitors are used by M/s. AVH Associates to calculate the Site usage levels, to help diagnose problems with the Sites servers, and to administer the Site. M/s. AVH Associates may also use IP addresses to communicate or to block access by Visitors who fail to comply with the Policy and/or the Terms and Conditions of Use of the Site. Collecting IP addresses is a standard practice followed on the Internet and is carried out automatically by many websites.
  • Cookies are data that a web server transfers to an individual’s computer for record keeping purposes. Cookies are an industry standard used by most websites, and help facilitate users ongoing access to and use of a particular website. Cookies do not cause damage to the computer system or files, and only the website that transfers a particular cookie to the computer system can read, modify or delete such cookie. If you do not want your information to be collected through the use of cookies, there is a simple procedure to be followed, in most of the browsers, by the user that allows the user to delete existing cookies, automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to the user’s computer system. You should note, however, that declining cookies may make it difficult or impossible for you to access certain portions of the Site.
  • Pixel Tags. The Site may use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags“) to compile aggregate statistics about Website usage and response rates. Pixel Tags enables M/s. AVH Associates to maintain a count of the users who have visited certain pages of the Website. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and as to when the email was opened and read by the receiver of the e-mail.
  1. Interactive and Installed Tools

We also collect other information, some of which may be Personal Information that you voluntarily provide to us when you choose to use some of the Services’ interactive tools and services (“Interactive Tools”). We also collect information you provide voluntarily in free-form text boxes on the Site and through responses to surveys, questionnaires and the like. You may elect to use certain Services available through the Site that require you to download and install software on your computer (“Installed Tools”). The Installed Tools may collect and transmit information from your computer system solely relating to use of the Installed Tools and for the purpose of providing you the relevant Services, for example, by informing M/s. AVH Associates when a user is logged on and available to receive update or alert notices.

  1. Website Analytics

We may use third party website analytics services in connection with the Services, for example, to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into the Site. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Site. These services do not track your browsing habits across websites which do not use their services. We use the information collected from these services to find usability problems to make the Services easier to use. The recordings will never identify you or your account; they only record anonymous user information.

  1. Traffic Data Collected

We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; (4) types of web browsers used to access the Site; (5) referring source which may have sent you to the Site; and (6) other information associated with the interaction of your browser and the Site (collectively “Traffic Data”). M/s. AVH Associates ensures all effective checks in handling monitoring or collection of traffic data or information.We store all Traffic Data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere. We store all Personal Information until you request that we modify or delete it, in which case we may still retain certain Personal Information for the reasons described herein below.

  1. M/s. AVH Associates’s Use of Your Information

We may use your Personal Information to recommend certain resources or Providers. We may use your contact data to send you information about M/s. AVH Associates or our products or Services, to contact you when necessary, and in conjunction with your use of certain Interactive Tools. We may use your demographic data, Traffic Data, to customize and tailor your experience through the Services, in emails and in other communications, displaying content that we think you might be interested in and according to your preferences. Use of the Services may require M/s. AVH Associatesto use your Personal Information to allow your Providers to refer you to, and make appointments with, other Providers on your behalf.

  1. Sharing of Information

We share certain categories of information we collect from you in the ways described in this Privacy Policy, including as described below:

  • You may choose to authorize M/s. AVH Associates to share your Personal Information with selected Providers.
  • In order to customize your advertising interactions, we may share Personal Information with marketing affiliates and other third parties only on an aggregate (i.e., anonymized) basis.
  • We share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Services and/or by making certain Interactive Tools available to our users. Those business partners shall be bound to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your contact data and other Personal Information to carry out their specific business obligations to M/s. AVH Associates.
  • We may share your contact data with our subcontractors to enable them to send you M/s. AVH Associates promotional materials. These subcontractors will only use your contact data to send youM/s. AVH Associatespromotional materials.
  • We may share certain marketing metrics including, but not limited to, anonymized Personal Information and non-personal Information, with our business partners to help determine the effectiveness of certain advertising campaigns.
  • We may transfer information about you to another company in connection with a merger, sale or acquisition by or of M/s. AVH Associates. In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy. M/s. AVH Associates does not share, sell, rent or trade your Personal Information with any third parties for their promotional purposes.

We may disclose your Personal Information if we believe that it is required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce the Terms and Conditions of Use; (iv) to protect our operations; (v) to protect our rights, privacy, safety or property, you or others; and (vi) to enable us to pursue the available remedies or limit the damages that we may sustain.

  1. User Choice

You may choose not to provide us with any Personal Information. In such an event, you can still access and use some of the Services; however you will not be able to access and use certain key features of the Services that require your Personal Information.

  1. Confidentiality and Security

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (1) comply with a court order or other legal process; (2) protect the rights, property or safety of M/s. AVH Associates or another party; (3) enforce our Terms of Use; or (4) respond to claims that any posting or other content violates the rights of third-parties.

  1. Public Information

Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

  1. Security

M/s. AVH Associates has adequate security measures and tools in place to help protect against the loss, misuse, and alteration of the information under M/s. AVH Associates. Services control. Even though, M/s. AVH Associates endeavors to protect its Visitors Personal Information, M/s. AVH Associates cannot guarantee the security of any information transmitted to M/s. AVH Associates, through or in connection with the website. If you have reason to believe that your interaction with M/s. AVH Associates is no longer secure (for example, if you feel that the security of any account you might have with M/s. AVH Associates has been compromised), you must immediately notify M/s. AVH Associates at the details mentioned below.

If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.

  1. Lost or Stolen Information

You must promptly notify us if your contact data is lost, stolen, or used without permission. In such an event, we will remove that contact data from your account and update our records accordingly.The User Id and the Password provided by the Admin shall be for the sole use of the entity to whom the same has been allotted to, under no circumstance the said login credentials can be shared with any third party or be sold for consideration to any third party by the said entity. M/s. AVH Associates reserves the right to suspend, de-activate the Login credentials incase so desired.

  1. Updates and Changes to Privacy Policy

We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If we do, then we will post the amended Privacy Policy on the Site; we may also attempt to notify you in some other way. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

This Policy represents the sole, authorized statement of M/s. AVH Associates practices with respect to the collection of Personal Information through the Website and the manner of use of such information by M/s. AVH Associates. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the Platform for Privacy Preferences or “P3P”) shall have no legal effect, shall not be binding on M/s. AVH Associates, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.

  1. Controlling Your Personal Information

As a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. Upon your request, M/s. AVH Associates will use commercially reasonable efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by M/s. AVH Associates. Registered users who wish to close their account should email: exports@avh.in

  1. Links to Other Websites

The Site contains links to third party websites to which M/s. AVH Associates has no affiliation. M/s. AVH Associates does not share your Personal Information with those websites and is not responsible for their privacy practices. Some websites may have the look and feel of our Site. Please be aware that you may be on a different site and that this Privacy Policy only covers our Site. A link to a non-M/s. AVH Associates website does not constitute or imply endorsement by M/s. AVH Associates. Additionally, we cannot guarantee the quality or accuracy of information presented on non-M/s. AVH Associates websites. Should you decide to visit one of these third party websites, we suggest that you read its privacy policy.

  1. CONSENT/ DISPUTE

By using this Website, you consent to the terms of this Policy and to the use and management of Personal Information and Payment Information by M/s. AVH Associates for the purposes and in the manner herein provided. Should this Policy change, M/s. AVH Associates intends to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Policy on the Website. Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed in accordance with the laws of India. Further, it is irrevocably and unconditionally agreed that the courts of New Delhi, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.

  1. Contacts

If you have any comments, grievance, concerns or questions about this Privacy Policy, please contact us at info@avh.in

or
M/s. AVH Associates
C-122 Hosiery Complex
Phase 2, Noida – 201305
Uttar Pradesh, India
Phone: +91.120.4223500